{"id":1053,"date":"2022-10-21T08:09:25","date_gmt":"2022-10-21T08:09:25","guid":{"rendered":"https:\/\/curiouscustomer.com\/?p=1053"},"modified":"2022-10-21T08:09:25","modified_gmt":"2022-10-21T08:09:25","slug":"send-to-kindle-not-working","status":"publish","type":"post","link":"https:\/\/curiouscustomer.com\/send-to-kindle-not-working\/","title":{"rendered":"Send to Kindle Not Working? Here’s What You Need to Do!"},"content":{"rendered":"\n

Like most portable devices, Kindles become more appealing when integrated seamlessly with other devices. That\u2019s why the “send-to-Kindle” feature was born: it enables Kindle users to receive documents and images from other devices. Unfortunately, the transfer doesn’t always go smoothly.<\/p>\n\n\n\n

Send to Kindle may not work because of an issue with your send to Kindle email, incompatible file formats, or the number and size of your files. You can fix these issues by authorizing the sender address, converting your documents to a supported file type, and simply giving it time.<\/strong><\/p>\n\n\n\n

In this article, we’ll explore the main reasons why send to Kindle can fail. Each potential cause will be followed by a proven solution. By the end of this article, you’ll be back to effortlessly moving your documents across your devices.<\/p>\n\n\n\n

Before we begin, one thing to note is that the “Send-to-Kindle” email address is not your typical email address (the one used for registering your Kindle). It is specific for each Kindle device associated with your account. <\/p>\n\n\n\n

If you want to learn more, make sure you check out my other article about Kindle email address<\/a><\/strong> before proceeding with this article. <\/p>\n\n\n\n

1. Unauthorized Email Addresses<\/h2>\n\n\n\n

To email a document to your Kindle device, the sender’s email address as one pre-approved in the Kindle user\u2019s Amazon account. <\/p>\n\n\n\n

Of course, if you bought the Kindle yourself and registered it with your email address, that email address is automatically on the whitelist. <\/p>\n\n\n\n

However, if the Kindle was a gift or a hand-me-down from someone else and they haven’t cleared their user data from the Kindle, you won’t be able to send documents to the Kindle without their intervention.<\/p>\n\n\n\n

Also, if you are receiving a book from your loved one or a friend, you’ll need to whitelist their email address as well before you can receive the book or the document on your Kindle device\/email account.<\/p>\n\n\n\n

How To Fix<\/h3>\n\n\n\n

Maybe your Kindle used to belong to someone else and the previous owner still wants to have the Kindle registered under their name, or perhaps you\u2019re getting a rich Kindle library as part of the package.<\/p>\n\n\n\n

In that case, you should ask them to add your email address to their Approved Personal Document Email List<\/strong>. This list can have up to 15 approved email addresses.<\/p>\n\n\n\n

You can also take the steps mentioned below if you want to permit new email addresses to send documents to a Kindle registered under your email address. Amazon’s Help & Customer Service<\/a> page offers a helpful guide on how to do this.<\/p>\n\n\n\n

2. Two-Factor Authentication<\/h2>\n\n\n\n

Amazon frequently revises Kindle’s procedures to safeguard its users. In that vein, when you prompt the send to Kindle feature, Amazon will send an email asking you to verify that the sender is a trusted device. The email will be addressed to the email address used to register the Kindle.<\/p>\n\n\n\n

How To Fix<\/h3>\n\n\n\n

Before you press that “Verify Request” button, you won’t be able to facilitate any transfers. Additionally, you’ll need to give the go-ahead within 48 hours of receiving the email. <\/p>\n\n\n\n

To avoid undergoing this precautionary step again, update<\/a> your send to Kindle email address. <\/p>\n\n\n\n

Amazon wants to ensure that this sensitive email address is as difficult to trace back to you as possible. For this purpose, you might want to treat the prefix of your email address as a strong password. <\/p>\n\n\n\n

3. Wrong Kindle Email Address<\/h2>\n\n\n\n
\"\"<\/figure>\n\n\n\n

This is one issue that often goes under the radar. The default email address prefixes on Kindle email addresses aren’t the easiest to memorize. <\/p>\n\n\n\n

How To Fix<\/h3>\n\n\n\n

Make sure that you’ve typed in the right email address. After you use it that first time, you won’t need to keep retyping it whenever you want to send a file to your Kindle.<\/p>\n\n\n\n

This would also be an ideal time to review your Approved Personal Document Email List. Everyone’s got multiple email addresses nowadays. You might be sending the e-books through one that’s not on the list.<\/p>\n\n\n\n

4. Attachments Go Over the File Size or File Number<\/h2>\n\n\n\n

Your Kindle can only have 25 attachments<\/strong> delivered to it simultaneously. If you attempt to send any more than 25, the documents won\u2019t be delivered to your Kindle.<\/p>\n\n\n\n

How To Fix<\/h3>\n\n\n\n

This restriction persists even if you stuff them into a zipped file, so the only workaround is sending a maximum of 25 files at a time.<\/p>\n\n\n\n

Furthermore, Kindles can only process emails below 50 MB<\/strong>. If you wish to send larger files, compressing them into a .zip file<\/a> will help reduce their size. Kindle’s conversion service will unzip and convert the files automatically when delivered.<\/p>\n\n\n\n

5. Unsupported File Type<\/h2>\n\n\n\n

The send to Kindle feature is incredibly versatile, but it doesn’t support every file type under the sun. Some file types used to be compatible with Kindle devices but no longer are, such as MOBI files (they have the extensions .azw and .mobi). <\/p>\n\n\n\n

Here is a comprehensive list of all the file types that you can send to your Kindle:<\/p>\n\n\n\n